Name who has the work, who needs it next, and the ticket, file, or approval that moves between them. A clear picture keeps the next step from stalling.
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What a handoff diagram needs
The next person needs to know the work is theirs, and what they need to start.
A sender and a receiver
Name both roles and put the ticket, file, or approval on the arrow between them.
A package with a name
A link, a record, a build, or a signed form. A clear name keeps it from getting lost in an inbox.
A definition of ready
Three checks the receiver can see tell them the work is ready to start.
A path back
Draw the arrow back to the sender and name what needs fixing.
A signal on arrival
Say where the receiver sees that the package has landed.
The next step, named
End the handoff with the action the receiver takes first.
How to draw the handoff
One arrow, two roles, and the package written on the arrow.
1. Bring the two roles together
Or talk to each one separately, then compare notes.
2. Write the package on the line
Use the noun both sides recognize.
3. List the ready checks
Keep the list short. If it runs to twelve items, look at the process before the handoff.
4. Walk one recent failure
Find the check that was skipped and add it.
See a handoff on the canvas
A short look at laying out a handoff between two roles.
What the handoff diagram shows
Two roles, the thing between them, and the checks that let the next person start.
Sender and receiver
Two boxes with an arrow between them are the core of the picture.
The package on the arrow
The label tells everyone what is moving and what is expected.
One board both sides can open
Save the board to your workspace so both roles see the same picture.
Handoff diagram FAQ
Questions about drawing a handoff between teams.
The sender, the receiver, the package, and the checks that mean the receiver can start.
Draw each pass separately, one arrow at a time, with the package named on each.
A RACI chart lists who is responsible and accountable. A handoff diagram shows what moves between people and when the next person can begin.
Draw the return arrow and the reason, so each loop is visible.
You can. A separate small board keeps the handoff easy to read. See how to map a process.